Shipping policy
SHIPPING POLICY
Orders are processed within 1–2 business days. Once shipped, you will receive tracking information via email.
We ship using trusted carriers including Fedex, USPS, UPS, and DHL. Delivery times vary based on your location and selected shipping method.
Domestic orders typically arrive within 2–5 business days after dispatch. International delivery times vary depending on destination and customs processing.
Express shipping options are available at checkout.
Local delivery is available across New Smyrna Beach and Volusia County, typically within 2 hours. Select local delivery at checkout or contact us directly to arrange.
Please ensure all shipping information is entered correctly at checkout. Prismø is not responsible for delays or lost packages due to incorrect addresses.
If you experience any issues with your delivery, contact us and we will assist promptly.